Koi
How to secure a koi
Koi under £300 should be paid for in full. Koi over £300 you may leave a 50% deposit to secure. Koi with growing on included should be paid for in full.
- To pay in full checkout as normal and pay by card.
or
- To leave a deposit. Checkout, then choose Pay by Telephone. Call 01162 677053 during opening times to pay by card or you can send the required amount of money via PayPal to sales@queni-koi.co.uk. If using PayPal please confirm via email/facebook this has been done so we can check for confirmation.
- 6 week quarantine included.
- If something happens to your Koi then we will offer a credit to the same value.
- Genders are not guaranteed (unless specified i.e. Female guarantee).
- Once arrived, and if the Koi isn't to your liking. You can only change/swap Koi if upgrading to a more expensive Koi.
Due to COVID-19 Koi deliveries are limited Each Monday we find out which days we can deliver and quantities, you will be contacted on Monday with details.
Collection of Koi is still allowed. On arrival to the shop please call us. We can then bag the Koi up for you and meet you in the car park. Please respect social distancing rules. Strictly no entry to the shop.
Holding fees that we had in place are now waived. But please do not take advantage of this, sold Koi here remain in designated ponds, minimally fed and kept cool. This is to minimise damage and make sure Koi are in top condition for travel.
