Koi

How to secure a koi

Koi under £300 should be paid for in full. Koi over £300 you may leave a 50% deposit to secure. Koi with growing on included should be paid for in full. 

Once purchased, please call or email us to makes sure the Koi you have bought is out of quarantine and ready to collect. 


- To pay in full checkout as normal and pay by card.
or 
- To leave a deposit. Checkout, then choose Pay by Telephone. Call 01162 677053 during opening times to pay by card or you can send the required amount of money via PayPal to sales@queni-koi.co.uk. If using PayPal please confirm via email/facebook this has been done so we can check for confirmation.

- 6 week quarantine included.
- If something happens to your Koi then we will offer a credit to the same value. 
- Genders are not guaranteed (unless specified i.e. Female guarantee).
- Once arrived, and if the Koi isn't to your liking. You can only change/swap Koi if upgrading to a more expensive Koi. 
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Due to COVID-19 Koi deliveries are limited Each Monday we find out which days we can deliver and quantities, you will be contacted on Monday with details.