How to secure a koi
Koi under £500 should be paid for in full. Koi over £500 you may leave a 50% deposit to secure. To leave a 50% deposit, please call/email to arrange.
Koi with growing on included should be paid for in full.
Each Monday those that have opted for delivery will be contacted by email for delivery that coming week.
- All Koi have undergone our strict 6 week double heat ramp quarantine procedure.
- From date of purchase, Koi can stay here for up to 1 month, thereafter there is a £25 per week per koi holding fee.
- We shall not be liable for injury and/or quality decline of the Koi during keeping. If death occurs, you'll receive a credit to your E-Wallet. This applies to Koi with growing on also.
- Genders are not guaranteed (unless specified i.e. Female guarantee).
- If a Female guarantee Koi is later to be found out male, sufficient proof will be required to receive a credit to your E-Wallet.
- If you want to change the Koi you have purchased, regardless of reasoning, this can be done within 14 days of original purchase and to the same value/or more. (Only for koi that are still with us)
- Due to bio security under no circumstances can Koi be returned.