Contact Queni Koi – Store and Contact Details

Contact Queni Koi to check our opening hours, plan your store visit, and get support with koi, pond products, fish food, treatments, equipment, and general pond care advice.

Our team is here to help koi keepers and pond owners shop with confidence. Whether you are visiting us in store or browsing online, we want your experience to be simple, helpful, and enjoyable. Before travelling to the store, customers can check our weekly opening times to choose the best day to visit.

Our physical retail store Location;
Queni Koi Southern Ltd
Wanlip Lane
Wanlip
Leicestershire
LE7 4PL

Telephone: 01162 677053
Email: sales@queni-koi.co.uk

Our store opening hours are:
Monday: 9:00 – 4:00
Tuesday: 9:00 – 4:00
Wednesday: 9:00 – 4:00
Thursday: 9:00 – 4:00
Friday: Closed
Saturday: 10:00 – 4:00
Sunday: 10:00 – 4:00

We are closed on Fridays, so customers should plan their visit between Monday and Thursday or over the weekend. Saturday and Sunday opening times are useful for customers who may not be able to visit during normal weekday hours.

If you need help before visiting, this Contact page is the right place to find store information and customer support details. You can reach out with questions about koi availability, pond products, online orders, delivery, treatments, filters, food ranges, or general koi care.

Every pond is different, so getting the right advice can make a big difference. Water quality, fish size, feeding routine, filtration, and seasonal conditions can all affect which products may be suitable.

We are one of the largest stockist of quality koi in UK with over 3,000 available to meet all budgets in store. We also stock koi from all the top Japanses breeders as well as many of the up and coming breeders.

Use this Contact page whenever you need assistance from the Queni Koi team. We look forward to helping you with your koi, pond care needs, and customer service enquiries.