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Aquaforte ProfiHeater
The Xclear Profi-Heater is a professional stainless-steel pond heater and is great for pond keepers working on a budget.
The Profi Pond Heater incorporates a stainless-steel inner lining to the SS electric heating element, with a sturdy remote thermostatic controller box. The Thermostat is fully calibrated for easy control of the temperature you wish to run your pond water at (up to 40 º C), and comes with a 2 year Guarantee.
The Profi Electric Pond Heaters are easy to install into your existing pipework, and also come with couplings on the inlet and outlets allowing you to remove from the pipe runs. The inlet and outlets are made to take a 1.5" male threaded connector, or a 1.5" threaded hosetail. It Comes complete with 3 m cable.
It is very simple to fit these Profi Pond heaters into your system, and have it running, in just a few hours.
WARNING: If your system is a PUMP FED system, then you MUST make provisions to be able to REMOVE THE HOSETAILS once per month to enable you to 'FLUSH' out the body of the Heater using the normal hose pipe. Failure to do this simple task will cause debris and waste matter to collect on the element which (if not removed) in time may cause the element to burn out.
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What types of products do you offer?
At Queni Koi, we provide a curated selection of high-quality pond supplies and premium koi food. Our products include innovative items like the Sinking Air Line for seamless pond aeration and advanced koi food such as the JPD Shogun, designed to enhance the health and vibrancy of your koi.
How can I ensure the well-being of my koi?
To promote the well-being of your koi, it's essential to provide them with high-quality food and maintain a healthy pond environment. Our expertly formulated koi food and pond supplies are designed to support the health and vibrancy of your aquatic life, ensuring your pond remains a thriving ecosystem.
What is your shipping policy?
We pride ourselves on prompt delivery! We offer free next working day delivery on orders over £50, and we use trusted carriers to ensure your products arrive safely and on time. For more details, please check our shipping policy on our website.
What should I do if I receive a damaged or incorrect product?
If you receive a damaged or incorrect product, please contact us at orders@queni-koi.co.uk as soon as possible. We will replace the product free of charge and cover the return shipping costs for the incorrect or damaged item.
Can I return koi or specially made products?
Unfortunately, once koi have left our premises, we cannot accept any responsibility for them, and they cannot be returned. Additionally, specially made products, such as custom filtration systems, can only be returned if they are faulty or damaged.
How do I cancel my order?
If you wish to cancel your order, you can do so within 14 days of receiving your products. Please contact us at orders@queni-koi.co.uk for authorization.
What is your refund policy?
We will refund all sums paid by you if the items are returned in the condition they were sent. Please allow up to 3-5 days for us to process your return once we receive the items back.
How can I contact customer support?
You can reach our customer support team by emailing us at sales@queni-koi.co.uk or by calling us at 0116 2677053. We're here to help!