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Bactoplus Filter Start Gel
BactoPlus Filter Start Gel is the same as the Bactoplus Filter start, it has been tested and contains over 800 million live bacteria per millilitre of product, The bacteria in BactoPlus have been selected using DNA technology for their useful function in the pond filter, as it works on turning harmful substances into safe substances. Use BactoPlus Filter starter at start-up, after maintenance and in case of water quality problems. It can assist in clearer water and an increased resistance and reduced stress levels of your fish. In addition, feeding your fish can be started earlier in the spring by using Bactoplus Filter Start. The gel ensures a good adhesion, so that the bacteria can adhere better to filter material.
Bactoplus Filter Start bacteria is 100% natural and contain no chemicals and is pathogen free. Keep out of reach of children.
Dosage
1 Litre per 20,000 litres of pond water.
Starting the filter or in case of high ammonia or nitrite values: 50 ml per 1000 litres of water.
After cleaning the filter or replacing the water: 25 ml per 1000 litres of water.
Maintenance dose: 25 ml per 1000 litres of water once a month.
Turn off the filter for one day and ensure good aeration.
You must also turn off your UV lamp and / or ozone device for 24 hours.
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What types of products do you offer?
At Queni Koi, we provide a curated selection of high-quality pond supplies and premium koi food. Our products include innovative items like the Sinking Air Line for seamless pond aeration and advanced koi food such as the JPD Shogun, designed to enhance the health and vibrancy of your koi.
How can I ensure the well-being of my koi?
To promote the well-being of your koi, it's essential to provide them with high-quality food and maintain a healthy pond environment. Our expertly formulated koi food and pond supplies are designed to support the health and vibrancy of your aquatic life, ensuring your pond remains a thriving ecosystem.
What is your shipping policy?
We pride ourselves on prompt delivery! We offer free next working day delivery on orders over £50, and we use trusted carriers to ensure your products arrive safely and on time. For more details, please check our shipping policy on our website.
What should I do if I receive a damaged or incorrect product?
If you receive a damaged or incorrect product, please contact us at orders@queni-koi.co.uk as soon as possible. We will replace the product free of charge and cover the return shipping costs for the incorrect or damaged item.
Can I return koi or specially made products?
Unfortunately, once koi have left our premises, we cannot accept any responsibility for them, and they cannot be returned. Additionally, specially made products, such as custom filtration systems, can only be returned if they are faulty or damaged.
How do I cancel my order?
If you wish to cancel your order, you can do so within 14 days of receiving your products. Please contact us at orders@queni-koi.co.uk for authorization.
What is your refund policy?
We will refund all sums paid by you if the items are returned in the condition they were sent. Please allow up to 3-5 days for us to process your return once we receive the items back.
How can I contact customer support?
You can reach our customer support team by emailing us at sales@queni-koi.co.uk or by calling us at 0116 2677053. We're here to help!
