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The ultimate water filtration media. Used as the last stage of filtration. Removes Heavy Metals and reduces Chlorine & Chloramine. Sourced by environmentally friendly methods.
QK Char is made by the dry distillation of sun dried cattle bone in the absence of air. Cattle bones are collected and dried in the sun to remove all the flesh etc. They are then sorted to remove any specified risk material (SRM). This method of manufacture is very eco-friendly and does not use up vital fossil fuels like other Carbon filtration.
The bones are crushed and those of the correct size are heated in a kiln, in the absence of air, to almost 10000C for a minimum of 6 hours. All the organic material is driven off in the form of bone gas and bone oil leaving an inorganic material, QK Char. Consisting of 90% Calcium Phosphate complex (Calcium hydroxyappatite) and 10% elemental carbon.
QK Char should be used in the last stage of a water purification.
Supplied in 25kg sacks, this can be used to re-fill your big blue/black canisters. As a general rule of thumb a 3ft unit can take 18kg of Char.
As the last stage of water purifcation of a Koi pond, the QK Char will remove any left over Chlorine/Chloramine that the Carbon Block does not manage to totally remove. Moreover, the QK Char removes up to 90% of Heavy Metals from the water, such as Copper, Zinc, Lead, Cadium, Arsenic, Iron, Nickel and more.
With the removal of Chlorine and Heavy Metals, the water is now fit for Koi and even human drinking. Please note, GAC and Carbon Blocks do not have the same Heavy Metal removing capabilities as QK Char does. As all tap water differs, it is impossible to say how much water the cartridges can cope with. We recommend changing the cartridge every 3-6 months dependant on usage. -
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What types of products do you offer?
At Queni Koi, we provide a curated selection of high-quality pond supplies and premium koi food. Our products include innovative items like the Sinking Air Line for seamless pond aeration and advanced koi food such as the JPD Shogun, designed to enhance the health and vibrancy of your koi.
How can I ensure the well-being of my koi?
To promote the well-being of your koi, it's essential to provide them with high-quality food and maintain a healthy pond environment. Our expertly formulated koi food and pond supplies are designed to support the health and vibrancy of your aquatic life, ensuring your pond remains a thriving ecosystem.
What is your shipping policy?
We pride ourselves on prompt delivery! We offer free next working day delivery on orders over £50, and we use trusted carriers to ensure your products arrive safely and on time. For more details, please check our shipping policy on our website.
What should I do if I receive a damaged or incorrect product?
If you receive a damaged or incorrect product, please contact us at orders@queni-koi.co.uk as soon as possible. We will replace the product free of charge and cover the return shipping costs for the incorrect or damaged item.
Can I return koi or specially made products?
Unfortunately, once koi have left our premises, we cannot accept any responsibility for them, and they cannot be returned. Additionally, specially made products, such as custom filtration systems, can only be returned if they are faulty or damaged.
How do I cancel my order?
If you wish to cancel your order, you can do so within 14 days of receiving your products. Please contact us at orders@queni-koi.co.uk for authorization.
What is your refund policy?
We will refund all sums paid by you if the items are returned in the condition they were sent. Please allow up to 3-5 days for us to process your return once we receive the items back.
How can I contact customer support?
You can reach our customer support team by emailing us at sales@queni-koi.co.uk or by calling us at 0116 2677053. We're here to help!