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Japan Confidential
Exploring Autumn Harvest Season in Japan, discover the harvests and koi that make it so memorable.
Pond Visit
Simon Ward shares his beautiful 7200-gallon pond and koi collection, along with the trials and tribulations he's faced over the years.
Hall of Fame
We feature the champion koi of UK Shows 2023 in glorious print. Professional koi photography to admire and appreciate beautiful koi.
Nogami Koi Farm
In this in-depth interview with Hisato and Chikara Nogami, Johan Leurs (Koi Zanmai) uncovers what makes this famous farm so special. With photographs spanning from 1993 to 2023, we're pretty certain this 12-page article will impress.
Adding New Koi, a comprehensive guide
Dr Paula Reynolds gives a thorough and insightful breakdown of the risks of adding new koi to your pond and measures we can take to make the process safer for our current collection. A must-read.
Young Kyle
Our young koi keeper series leads us to Kyle Weaver, an impassioned koi keeper with some fantastic insights and outlooks. Discover his pond and koi collection and his journey through the hobby.
The Koi
A poem by Alan Coogan.
Koi Wisdom
In this contemplative article we look at how to avoid the trappings of koi appreciation. It might sound strange, but becoming obsessed with achieving "perfection" kills the joy of our hobby, and we tackle it head-on.
Stocking Light
Many koi keepers wonder why they are constantly getting koi health issues, or why they can't achieve the results seen in Japan. We believe that stocking rates play a significant role in the health of our koi and their ability to reach their potential. In this fascinating article, that's what we explore.
Koi SOS
Koi Health is a paramount element of our wonderful hobby and in this series, we join health practitioners on pond callouts in the hope of learning a thing or two.
Hobbyist Koi Shows in Japan
Ever wondered how koi shows in Japan might differ from ones in the UK? Well, Bernie Woollands will walk you through every aspect of Hobbyist Koi Shows in Japan.
Insect Meal
In recent years insect meal has been offered up as a suitable alternative in koi diets, but is it as straightforward as it seems? Toen Feyen cracks the lid on the topic.
Cuttlebrook Koi Farm - Part Two
We return to the UK-based farm to catch up with the koi featured in Vol Three. Think, In-depth koi development, an interview with Sam Norley about how the year went and a look at the odds of breeding high-quality koi. A great read.
Judging Challenge - results
Join BKKS judge Anthony Grey as he walks you through his decisions for this volume's competition.
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What types of products do you offer?
At Queni Koi, we provide a curated selection of high-quality pond supplies and premium koi food. Our products include innovative items like the Sinking Air Line for seamless pond aeration and advanced koi food such as the JPD Shogun, designed to enhance the health and vibrancy of your koi.
How can I ensure the well-being of my koi?
To promote the well-being of your koi, it's essential to provide them with high-quality food and maintain a healthy pond environment. Our expertly formulated koi food and pond supplies are designed to support the health and vibrancy of your aquatic life, ensuring your pond remains a thriving ecosystem.
What is your shipping policy?
We pride ourselves on prompt delivery! We offer free next working day delivery on orders over £50, and we use trusted carriers to ensure your products arrive safely and on time. For more details, please check our shipping policy on our website.
What should I do if I receive a damaged or incorrect product?
If you receive a damaged or incorrect product, please contact us at orders@queni-koi.co.uk as soon as possible. We will replace the product free of charge and cover the return shipping costs for the incorrect or damaged item.
Can I return koi or specially made products?
Unfortunately, once koi have left our premises, we cannot accept any responsibility for them, and they cannot be returned. Additionally, specially made products, such as custom filtration systems, can only be returned if they are faulty or damaged.
How do I cancel my order?
If you wish to cancel your order, you can do so within 14 days of receiving your products. Please contact us at orders@queni-koi.co.uk for authorization.
What is your refund policy?
We will refund all sums paid by you if the items are returned in the condition they were sent. Please allow up to 3-5 days for us to process your return once we receive the items back.
How can I contact customer support?
You can reach our customer support team by emailing us at sales@queni-koi.co.uk or by calling us at 0116 2677053. We're here to help!
